Cable repair & replacement
Your garage door cables work alongside the springs to lift and lower your door in a smooth, controlled way. When a cable frays, loosens, or snaps, you'll usually see the door hanging crooked, stuck partway, or sitting on the ground at an angle. It's not something to ignore. Damaged cables put extra stress on every other part of the system and can turn into a bigger problem fast.
Warning signs of a cable problem
- The door hangs unevenly, with one side lower than the other.
- You can see frayed, kinked, or loose cables along the sides of the door.
- A cable is hanging loose or has come off the drum.
- The door makes scraping or grinding noises as it moves.
- The door gets stuck partway open or closed.
How we fix it
We inspect the full cable system, including the drums, bottom brackets, and spring assembly, because cable failure is often a symptom of a larger issue. We replace the damaged cables with new ones rated for your door's weight and size, adjust the tension, and make sure the door tracks evenly on both sides. If the springs or other hardware contributed to the cable failure, we'll let you know before doing any additional work.
Why this repair matters
Cables are under significant tension and are responsible for controlling the door's movement. A snapped cable can cause the door to drop suddenly or hang dangerously. Running the door on a frayed cable risks further damage to the tracks, rollers, and opener. Like springs, cable repair involves high-tension components and should only be handled by a trained professional.
Typical timeline
Most cable repairs are completed in about an hour. We carry standard cable sizes on our trucks, so same-day repair is usually possible.
Pricing
Cable repair and replacement is priced based on the door size and whether additional components need attention. We provide a clear quote after diagnosing the issue — before we start any work. Call for a free estimate.
Frequently asked questions
What causes garage door cables to break?
Cables wear out over time from the constant tension of lifting your door. Rust, fraying from friction, and the stress of Arizona's heat cycles all contribute. A broken spring can also cause a cable to snap or come off the drum due to the sudden shift in tension.
Can I use my door if a cable is frayed but not broken?
We recommend stopping use and calling for repair. A frayed cable is on its way to failing, and continued use puts stress on the remaining cable strands and can damage other components. It's a much cheaper fix now than after something else breaks.
Do you replace cables in pairs?
We typically recommend it, especially if both cables are the same age. If one has failed or is showing wear, the other is likely close behind. Replacing both at once saves you a second service call down the road.